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Professional Liability Insurance: Questions for Service Businesses

Review professional liability insurance concepts and questions that service businesses can raise with a licensed professional.

Reviewed October 2026 · For general education; ask a licensed professional about your situation.

Professional Liability Insurance: Questions for Service Businesses — editorial photo from Unsplash
Business insurance guide Photo by Unsplash · Unsplash

Professional liability coverage may address certain claims alleging errors, omissions, or failure to perform professional services, subject to contract terms. The relevant definition of services and claim-made conditions are especially important.

What to understand first

Describe the services, contracts, client types, subcontractors, and past circumstances accurately. Review retroactive dates, reporting windows, defense costs, exclusions, limits, and continuity when changing insurers.

Questions and trade-offs to consider

A policy may not cover every dispute or contractual promise. Claims-made policies can have timing requirements; notify the insurer as the contract instructs.

A practical next step

Collect sample contracts and describe your services precisely. Ask a licensed professional to explain how dates, reporting, and any requested contract language interact.

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